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Provider ID: 00494 Provider Name: HIGHLAND OPERATIONS LLC Provider City: ST. PAUL Most Recent Survey Prior Survey

Complaints
Report Number: H50284881C Status: SUBSTANTIATED Concluded On: 10/10/2022 Complaint Description: View
Report Number: H50284640C Status: SUBSTANTIATED Concluded On: 10/04/2022 Complaint Description: View
Report Number: H50284680C Status: SUBSTANTIATED Concluded On: 10/04/2022 Complaint Description: View
Report Number: H50283047C Status: SUBSTANTIATED Concluded On: 07/14/2022 Complaint Description: View
Report Number: H5028118C Status: SUBSTANTIATED Concluded On: 12/13/2021 Complaint Description: VERBAL AND PHYSICAL ALTERCATION-RES TO RES View
Report Number: H5028119C Status: SUBSTANTIATED Concluded On: 12/13/2021 Complaint Description: RESIDENT TO RESIDENT View
Report Number: H5028114C Status: SUBSTANTIATED Concluded On: 11/29/2021 Complaint Description: NEGLECT FOR PAST 3 YEARS CALL LITE NOT FEEDING OR PROVIDING WATER MULTIPLE COMPLAINTS View
Report Number: H5028116C Status: SUBSTANTIATED Concluded On: 11/29/2021 Complaint Description: WOUND CARE LEFT SOILED View
Report Number: H5028115C Status: SUBSTANTIATED Concluded On: 11/29/2021 Complaint Description: PRESSURE ULCER CARE MEALS NOT SERVED TIMELY View
Report Number: H5028117C Status: SUBSTANTIATED Concluded On: 11/29/2021 Complaint Description: WORSENING OSTEOMYELITIS VERIFIED BY CT SCAN View
Report Number: H5028099C Status: SUBSTANTIATED Concluded On: 05/21/2021 Complaint Description: MISAPPROPRIATION OF PROPERTY View
Report Number: H5028098C Status: SUBSTANTIATED Concluded On: 05/21/2021 Complaint Description: MISSING PHONE View
Report Number: H5028096C Status: SUBSTANTIATED Concluded On: 05/21/2021 Complaint Description: IC-C-DIFF, MRSA, CALL LIGHT OVER HOUR, LEFT SOILED AND WET, PHYSICAL ENV, MISAPPROPRIATION, FALL View
Report Number: H5028097C Status: SUBSTANTIATED Concluded On: 05/21/2021 Complaint Description: RES TO RES PHYSICAL ABUSE View
Report Number: H5028089C Status: SUBSTANTIATED Concluded On: 05/19/2021 Complaint Description: PHARMACEUTICAL SERVICES DEATH View
Report Number: H5028090C Status: SUBSTANTIATED Concluded On: 05/16/2021 Complaint Description: SAFETY FOR MEDICAL APPOINTMENTS GROOMING APPROPRIATE DRESS View

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