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Provider ID: 00494 Provider Name: HIGHLAND CHATEAU HCC Provider City: ST. PAUL Most Recent Survey Prior Survey

Complaints
Report Number: H5028084C Status: SUBSTANTIATED Concluded On: 02/17/2021 Complaint Description: View
Report Number: H5028083C Status: SUBSTANTIATED Concluded On: 02/12/2021 Complaint Description: PHYSICAL ABUSE View
Report Number: H5028082C Status: SUBSTANTIATED Concluded On: 02/12/2021 Complaint Description: RESIDENT ABUSE View
Report Number: H5028079C Status: SUBSTANTIATED Concluded On: 12/15/2020 Complaint Description: DEATH-CPR NOT PERFORMED CORRECTLY View
Report Number: H5028077C Status: SUBSTANTIATED Concluded On: 12/15/2020 Complaint Description: QUALITY OF CARE/TREATMENT View
Report Number: H5028066C Status: SUBSTANTIATED Concluded On: 02/27/2020 Complaint Description: QUALITY OF CARE View
Report Number: H5028068C Status: SUBSTANTIATED Concluded On: 02/27/2020 Complaint Description: DEATH-COMPLAINENT ALLEDGED THE VA LACKED APPROPRIATE ASSESSMENT AND MONITORING PRIOR TO DEATH. View
Report Number: H5028065C Status: SUBSTANTIATED Concluded On: 02/27/2020 Complaint Description: QUALITY OF CARE, RESIDENT RIGHTS, UNQUALIFIED PERSONNEL, DEATH View
Report Number: H5028069C Status: SUBSTANTIATED Concluded On: 02/21/2020 Complaint Description: CHANGE IN CONDITION FALLS View
Report Number: H5028067C Status: SUBSTANTIATED Concluded On: 02/21/2020 Complaint Description: VERBAL ABUSE View
Report Number: H5028064C Status: SUBSTANTIATED Concluded On: 12/19/2019 Complaint Description: INFECTION CONTROL CATHETER CARE View
Report Number: H5028063C Status: SUBSTANTIATED Concluded On: 12/09/2019 Complaint Description: FACILITY STAFFING View
Report Number: H5028062C Status: SUBSTANTIATED Concluded On: 11/19/2019 Complaint Description: RESIDENT TO RESIDENT SEXUAL ABUSE View

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