Health Care Provider Complaints. Query Results

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Provider ID: 00419
Provider Name: MADONNA TOWERS OF ROCHESTER
Provider City: ROCHESTER
Most Recent Survey Prior Survey

Complaints
Report Number: H5153055C
Status: SUBSTANTIATED
Concluded On: 09/29/2021
Complaint Description: QUALITY OF CARE/TREATMENT
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Report Number: H5153050C
Status: SUBSTANTIATED
Concluded On: 06/22/2021
Complaint Description:
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Report Number: H5153044C
Status: SUBSTANTIATED
Concluded On: 11/17/2020
Complaint Description: STAFFING, CALL LIGHTS, ABUSE, SEVERAL QOC ISSUES
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Report Number: H5153041C
Status: SUBSTANTIATED
Concluded On: 11/17/2020
Complaint Description: QUALITY OF CARE/TREATMENT
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Report Number: H5153039C
Status: SUBSTANTIATED
Concluded On: 11/17/2020
Complaint Description: MEDICATION ERROR-ORDER NOT PROCESSED
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Report Number: H5153040C
Status: SUBSTANTIATED
Concluded On: 11/17/2020
Complaint Description: LACK OF NOTIFICATION OF MD WITH CHANGE OF CONDITION, IMPACTED WITH SIGNS OF PAIN AND NOT ASSESSED OR TREATED
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