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Provider ID: 00419 Provider Name: MADONNA TOWERS OF ROCHESTER Provider City: ROCHESTER Most Recent Survey Prior Survey

Complaints
Report Number: H5153055C Status: SUBSTANTIATED Concluded On: 09/29/2021 Complaint Description: QUALITY OF CARE/TREATMENT View
Report Number: H5153050C Status: SUBSTANTIATED Concluded On: 06/22/2021 Complaint Description: View
Report Number: H5153044C Status: SUBSTANTIATED Concluded On: 11/17/2020 Complaint Description: STAFFING, CALL LIGHTS, ABUSE, SEVERAL QOC ISSUES View
Report Number: H5153041C Status: SUBSTANTIATED Concluded On: 11/17/2020 Complaint Description: QUALITY OF CARE/TREATMENT View
Report Number: H5153039C Status: SUBSTANTIATED Concluded On: 11/17/2020 Complaint Description: MEDICATION ERROR-ORDER NOT PROCESSED View
Report Number: H5153040C Status: SUBSTANTIATED Concluded On: 11/17/2020 Complaint Description: LACK OF NOTIFICATION OF MD WITH CHANGE OF CONDITION, IMPACTED WITH SIGNS OF PAIN AND NOT ASSESSED OR TREATED View

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