Health Care Provider Complaints. Query Results

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Provider ID: 00299
Provider Name: THE EMERALDS AT GRAND RAPIDS
Provider City: GRAND RAPIDS
Most Recent Survey Prior Survey

Complaints
Report Number: H5495111C
Status: SUBSTANTIATED
Concluded On: 09/01/2021
Complaint Description: ADEQUATE OR NO WOUND ASSESSMENT NOTIFICATION TO PROVIDER
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Report Number: H5495108C
Status: SUBSTANTIATED
Concluded On: 04/20/2021
Complaint Description: STAFFING, WEIGHTLOSS, NO ASSIST WITH EATING, IC, AIR MATTRESS, BILLING, ORAL CARE, DENTAL SERVICES
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Report Number: H5495109C
Status: SUBSTANTIATED
Concluded On: 04/16/2021
Complaint Description: RESIDENT RIGHTS
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Report Number: H5495107C
Status: SUBSTANTIATED
Concluded On: 03/29/2021
Complaint Description: SIGNIFICANT MEDICATION ERROR
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Report Number: H5495100C
Status: SUBSTANTIATED
Concluded On: 03/24/2021
Complaint Description:
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Report Number: H5495099C
Status: SUBSTANTIATED
Concluded On: 03/24/2021
Complaint Description: RES SAFETY RES RIGHTS
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Report Number: H5495090C
Status: SUBSTANTIATED
Concluded On: 12/30/2020
Complaint Description: RESIDENT ABUSE QUALITY OF CARE/TREATMENT RESIDENT RIGHTS
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Report Number: H5495083C
Status: SUBSTANTIATED
Concluded On: 09/24/2020
Complaint Description: QUALITY OF CARE
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Report Number: H5495077C
Status: SUBSTANTIATED
Concluded On: 06/10/2020
Complaint Description: CROSS CONTAMINATION DURING TRACH CARE. -NUMEROUS INFECTION CONTROL ISSUES.
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Report Number: H5495071C
Status: SUBSTANTIATED
Concluded On: 12/09/2019
Complaint Description: QUALITY OF CARE, INFECTION CONTROL
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