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Provider ID: 00299 Provider Name: THE EMERALDS AT GRAND RAPIDS Provider City: GRAND RAPIDS Most Recent Survey Prior Survey

Complaints
Report Number: H5495111C Status: SUBSTANTIATED Concluded On: 09/01/2021 Complaint Description: ADEQUATE OR NO WOUND ASSESSMENT NOTIFICATION TO PROVIDER View
Report Number: H5495108C Status: SUBSTANTIATED Concluded On: 04/20/2021 Complaint Description: STAFFING, WEIGHTLOSS, NO ASSIST WITH EATING, IC, AIR MATTRESS, BILLING, ORAL CARE, DENTAL SERVICES View
Report Number: H5495109C Status: SUBSTANTIATED Concluded On: 04/16/2021 Complaint Description: RESIDENT RIGHTS View
Report Number: H5495107C Status: SUBSTANTIATED Concluded On: 03/29/2021 Complaint Description: SIGNIFICANT MEDICATION ERROR View
Report Number: H5495100C Status: SUBSTANTIATED Concluded On: 03/24/2021 Complaint Description: View
Report Number: H5495099C Status: SUBSTANTIATED Concluded On: 03/24/2021 Complaint Description: RES SAFETY RES RIGHTS View
Report Number: H5495090C Status: SUBSTANTIATED Concluded On: 12/30/2020 Complaint Description: RESIDENT ABUSE QUALITY OF CARE/TREATMENT RESIDENT RIGHTS View
Report Number: H5495083C Status: SUBSTANTIATED Concluded On: 09/24/2020 Complaint Description: QUALITY OF CARE View
Report Number: H5495077C Status: SUBSTANTIATED Concluded On: 06/10/2020 Complaint Description: CROSS CONTAMINATION DURING TRACH CARE. -NUMEROUS INFECTION CONTROL ISSUES. View
Report Number: H5495071C Status: SUBSTANTIATED Concluded On: 12/09/2019 Complaint Description: QUALITY OF CARE, INFECTION CONTROL View

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