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Provider ID: 00255 Provider Name: TERRACE AT CRYSTAL LLC Provider City: CRYSTAL Most Recent Survey Prior Survey

Complaints
Report Number: H5289114C Status: SUBSTANTIATED Concluded On: 11/10/2020 Complaint Description: RES TO RES BOTH VERBAL AND PHYSICAL NO INJURIES View
Report Number: H5289108C Status: SUBSTANTIATED Concluded On: 05/20/2020 Complaint Description: RESIDENT SAFETY View
Report Number: H5289106C Status: SUBSTANTIATED Concluded On: 05/15/2020 Complaint Description: VERBAL ABUSE MEDICATIONS NOT GIVEN View
Report Number: H5289107C Status: SUBSTANTIATED Concluded On: 05/15/2020 Complaint Description: LACK OF STAFFING DUE TO COVID-19 NOT CARING FOR COVID-19 RESIDENTS NO ASSESSMENT FOR INJURIES View
Report Number: H5289103C Status: SUBSTANTIATED Concluded On: 03/24/2020 Complaint Description: QUALITY OF CARE CALL LIGHT NOT FUNCTIONING FOR FIRST WEEK View
Report Number: H5289101C Status: SUBSTANTIATED Concluded On: 03/19/2020 Complaint Description: RESIDENT NEGLECT, RESIDENT SAFETY/FALLS View

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